Terms & Conditions
General Terms of Service
Graven Ink, LLC
Effective Date: January 1, 2025
1. Introduction
Welcome to Graven Ink. These Terms & Conditions govern your use of our website and the purchase of products from our shop. By accessing our site and placing an order, you agree to these terms. If you do not agree, please do not use our website.
2. Orders & Payments
- All orders placed through our website are subject to availability.
- We reserve the right to refuse or cancel any order at our discretion.
- Prices are listed in US Dollars and are subject to change without notice.
- Payments must be made in full at the time of purchase through accepted payment methods.
3. Shipping & Delivery
- Orders are processed within 1-3 business days.
- Shipping times may vary based on location and carrier delays.
- Graven Ink is not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession.
4. Returns & Refunds
- Due to the nature of our products, all sales are final.
- If an item arrives damaged or incorrect, please contact us within 3 days of delivery with photographic evidence.
- Refunds or replacements will be issued at our discretion.
5. Intellectual Property
- All content on this website, including text, images, logos, and product designs, is the property of Graven Ink and may not be used or reproduced without permission.
6. Limitation of Liability
- Graven Ink is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our products are sold “as-is” without warranties, express or implied.
7. Governing Law
- These Terms & Conditions are governed by the laws of the State of Michigan, United States.
- Any disputes must be resolved in the courts of the State of Michigan, United States..
8. Changes to Terms
- We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us at: tara@gravenink.com
Mobile Terms of Service
Graven Ink, LLC
Last updated: March 1, 2025
The Graven Ink LLC mobile message service (the “Service”) is operated by Graven Ink Alchemy (“Graven Ink LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Graven Ink LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Graven Ink LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Graven Ink LLC. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18447893918 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Graven Ink LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18447893918 or email tara@gravenink.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
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